When do I get my meet and greet information?

Q: When do I get my meet and greet information?

A: All buyers, regardless of when they've purchased their VIP package, will receive the meet and greet information for their concert between 2-3 days prior to the concert. Due to Sound Rink not being open during the weekends, we do NOT count weekend days as apart of those 2-3 days.

Please note that our hours of operation are Monday - Friday from 10:00 AM - 5:00 PM EST.