Q: What happens if my M&G / concert is cancelled?
A: In the event of a cancelled meet and greet or concert, one of our Sound Rink employees will reach out to you via email. We will then begin issuing refunds to all customers who purchased for this specific date. You should see the refund in your bank account within 3-5 business days. If you are not seeing your refund after 5 business days, please contact us at: firstname.lastname@example.org.
Please note that our hours of operation are Monday - Friday from 10:00 AM - 5:00 PM EST.